Situation
Users were leaving the app before seeing the value of the product.
Task
I designed an intuitive onboarding process to guide users to help them practice quicker.
Action
I sat in on the music lessons with 20 music teachers for two week to understand where they dropped off from the application. After gathering all their feedback, I prototyped a solution and validated the new onboarding process with the teachers.
Result
I create a user-friendly content bank that linked back to the app and moved the signup process to a later stage. These changes doubled daily active users and reduced onboarding time from about 2 minutes to under 30 seconds. Users found the app more accessible, significantly enhancing their learning experience.